Making you and your listings stand out from the crowd!

Every new listing is a chance to market your professional services to thousands of potential buyers and sellers.

FREQUENTLY ASKED QUESTIONS

What do I need to provide to have a generic branded multimedia tour?

Provide a headshot (at least 124x173px), logo and your info to add to our generic template  We also need a tagline to put into that space (under the logo), it can be whatever you want.

What do I need to provide to have a custom branded multimedia tour?

Provide a banner of 1000px (wide) by around 170px (height).  170px is just a suggestion (its what we use in our generic branded and unbranded), it can be ​more or less but keep in mind it will affect the overall height balance.

My Real Estate board does not allow branding (name, logo etc) on my multimedia!

We offer each multimedia tour as unbranded by default (see example here).

Can additional pages (menu items) be added to the multimedia tour?

Yes, we can add additional pages such as Information, Brochure or anything else you might want.

How long is my multimedia tour active for?

We keep it active for 6 months but can easily reactivate it if you need  (no charge)

Do you offer your videos in HD (high definition)?

Yes, all of our videos are offered in HD – High definition (1080p, 720p) and SD – Standard Definition (540p, 360p) so any connection speed can view them properly.

I have my own YouTube page…how can I get the video you created also upload to it?

We can do it for you no problem but would need you username and password or we can send you the actual file if you want to upload it yourself.

I have a Vimeo account, can my video be added to it?

Yes, same as above either we can do it (with your username and pass) or we can send you the file to do yourself.

The video is choppy when I view it!

All videos are set to automatically and continuously detect your connection speed and play the best quality.  If you are having issues you can manually change the quality by clicking “HD” on the menu bar of the video and select a lower quality.

Can I get a specific order for the photos in the slideshow?

No problem, just let us know by email what order you would like them in and it can be done very easily and the link you were sent doesn’t even change!

Can i get certain photos removed  from the slideshow?

Yes, just email us indicating which photo(s) you want removed

Can I make payment for my invoice online?

Yes, Our automated billing system allows you to pay right from the invoice by following the links.  You can also go to the Pay Online page to use your Paypal account or a credit card.

How do I unzip the photos I downloaded from your email?

On a PC right-click the zipped file and select extract all. By​ ​default, files​ (photos)​ are extracted to a folder in the same location ​as same location the zip file was.

On a Mac, ​​double-click the zip file and the file​s (photos) will be unzipped into a folder in the same location the zip file was.