Making you and your listings stand out from the crowd!

Every new listing is a chance to market your professional services to thousands of potential buyers and sellers.

FREQUENTLY ASKED QUESTIONS

How do I unzip the photos I downloaded from your email?

On a PC right-click the zipped file and select extract all. By​ ​default, files​ (photos)​ are extracted to a folder in the same location ​as same location the zip file was.

On a Mac, ​​double-click the zip file and the file​s (photos) will be unzipped into a folder in the same location the zip file was.

What do I need to provide to have a custom branded multimedia tour?

Provide a banner of 1000px (wide) by around 170px (height).  170px is just a suggestion (its what we use in our generic branded and unbranded), it can be ​more or less but keep in mind it will affect the overall height balance

My Real Estate board does not allow branding (name, logo etc) on my multimedia!

We offer each multimedia tour as unbranded by default (see example here).

Can additional pages (menu items) be added to the multimedia tour?

Yes, we can add additional pages such as Information, Brochure or anything else you might want.

How long is my multimedia tour active for?

We keep it active for 6 months but can easily reactivate it if you need  (no charge)

Do you offer your videos in HD (high definition)?

Yes, all of our videos are offered in HD – High definition (1080p, 720p) and SD – Standard Definition (540p, 360p) so any connection speed can view them properly.

I have my own YouTube/Vimeo page…how can I get the video file you created to upload?

you can download it by going to https://vimeo.com/virtualviewing/videos

Simply search for your video by clicking on the magnifying glass in the center of the page (to the left of BROWSE VIDEOS).

Once you find your video, click on it and you will see a Download button below the video.

Always choose ORIGINAL for best quality.

The video is choppy when I view it!

All videos are set to automatically and continuously detect your connection speed and play the best quality.  If you are having issues you can manually change the quality by clicking “HD” on the menu bar of the video and select a lower quality.

Can I get a specific order for the photos in the slideshow?

No problem, just let us know by email what order you would like them in and it can be done very easily and the link you were sent doesn’t even change!

Can i get certain photos removed  from the slideshow?

Yes, just email us indicating which photo(s) you want removed

Can I make payment for my invoice online?

Yes, Our automated billing system allows you to pay by credit card right from the invoice by following the links.